Shipping

UK Orders
Delivery costs within the UK are calculated based on the item(s) weight, the maximum cost will be £4.00.  Delivery on some spare parts is free.

All firearm shipping costs are laid out in our Legislation page, click here for more details.

The delivery costs may vary dependent on promotional offers in place but the amount to be charged will be shown on the final total before the customer can proceed with the order. In proceeding with the order it is deemed that the customer agrees with the quoted delivery costs. All orders are sent by Royal Mail/Parcelforce, signed for delivery.

Orders Outside the UK
Delivery on Overseas orders to the EU will be added at checkout, and will be sent by Royal Mail International Tracked and Signed for.  Orders outside the EU will need an end user document/import licence.  Please contact us for the relevaqnt costs and paperwork.

Returns

We hope that you will be completely satisfied with your product. However, it may be necessary to return your product to us. Please follow these instructions for returning a product to avoid delays in processing your return.

If you are not completely satisfied with your purchase, simply contact us for a returns number, return the item to us in its original condition within 7 days of receipt.

Returned items should be unused and must be returned in original packaging with any enclosed documentation. Refunds will not be issued until the product has been received by us in its original or delivered state.

Please note:

  1. Please contact us for a returns number and tell us why you are returning the product.
  2. Goods will only be accepted for return if they are dispatched within 7 days of delivery, unless we have notified you otherwise.
  3. The item is your responsibility until it reaches us. You should return any product to us via Royal Mail to the address given below with suitable insurance based on the value of the product. This means that the full value may be recovered by you if the product is lost or damaged. You should retain any receipt confirming the return. If returned products are lost we will not accept liability for them.
  4. You will be responsible for the charges incurred in returning an item to us unless we agree to reimburse.
  5. Delivery charges are only refundable where goods are faulty and a refund is made.
  6. You the Customer are solely responsible for inspecting the product upon delivery. You must contact Southerton Guns should you wish to inform us of damaged, defective or missing goods and/or delivery discrepancies within 48 hours of your delivery being made.
  7. Refunds will not be issued until the product has been received by us. Returned items should be unused and must be returned in original packaging with any enclosed documentation.
  8. All goods incorrectly ordered will be accepted as a return and a 20% re-stocking fee may apply. All postage costs incurred during the return are the customers responsibility.

Returns Address:
Southerton Guns
1b Station Road
Habrough
Nr Immingham
North East Lincolnshire
DN40 3AP